Privacy Policy

At OnMedia, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or enroll in our SEO course.

Effective date: 1st. June. 2025

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by OnMedia.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, register, or engage our services, we may collect personal details like your name, email address, phone number, company information, and payment details.

  • Usage Data: Information about your interactions with our website, including IP address, browser type, device information, and pages visited, collected through cookies and other tracking technologies.

  • Client Data: If you are a client, we may collect additional information relevant to your project, such as website access credentials, SEO-related data, and analytics.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Service Delivery: To provide and manage our SEO services, process transactions, and communicate with clients.

  • Improvement and Optimization: To analyze and improve our website and services based on user interactions and feedback.

  • Marketing and Communications: To send you updates, newsletters, and promotional materials (with an option to opt-out).

  • Legal and Compliance: To comply with legal obligations and respond to legal requests or protect our rights.

3. Data Storage and Security

We take appropriate measures to protect your personal information, including:

  • Secure data storage via encrypted servers

  • Role-based access controls to minimize internal access

  • Regular system updates and monitoring for vulnerabilities

  • Backups and recovery systems to ensure data integrity

Data is retained only for as long as necessary to fulfill the purposes above or comply with legal obligations.

4. Third-Party Services We Use

We work with trusted third-party service providers, including:

Payment Processor:

  • Paystack – Handles secure online payments. Your card information is never stored on our servers.

Email Marketing & Communication:

  • Email tools (e.g., Systeme.io email features, or third-party providers like MailerLite or ConvertKit if used)

  • These services help us send course emails, updates, and confirmations.

All providers are contractually obligated to protect your data and comply with data protection regulations.

5. Cookies and Tracking

We may use cookies and similar technologies to:

  • Remember your login or course progress

  • Track usage patterns to improve site performance

  • Analyze website behavior for optimization

You can manage cookies through your browser settings.

6. Your Rights

Under the Kenya Data Protection Act, GDPR, and other applicable international laws, you have the right to:

  • Request access to the personal data we hold about you

  • Correct or update inaccurate or outdated information

  • Request deletion of your personal data (in some cases)

  • Withdraw consent at any time (for marketing emails, etc.)

  • Lodge a complaint with the Data Commissioner (Kenya) or a relevant data authority in your country

To exercise these rights, please contact us at support@onmedia.com.

7. Data Transfers

If we store or process your information outside Kenya (e.g., on servers in Europe or the U.S.), we ensure it is protected under safeguards that meet international privacy standards, such as data processing agreements or approved transfer mechanisms.

8. Changes to this privacy policy

We may update this Privacy Policy occasionally to reflect changes in our practices or regulations. We encourage you to review it regularly. Any updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

OnMedia

Email: support@onmedia.co.ke

Phone: +254724433799

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